The tools are similar everywhere. What differs is which process hurts most, which questions repeat, and where a mistake is expensive. These are our starting templates by sector.
Each template is a starting point built from work we have already done in that sector. We adapt it to your tools and volumes rather than applying it unchanged.
Enquiries arrive while you are on a job and go cold by evening. We automate instant acknowledgement, quote follow-up, appointment reminders and the after-job review request.
Consultants, agencies and advisors lose hours to intake, scheduling and document chasing. We automate onboarding, missing-document reminders and status updates.
Order questions, stock queries and delivery chasing dominate the inbox. We answer the repetitive ones automatically and route the exceptions to a person.
Scheduling, reminders and routine admin questions eat reception time. We automate the administrative layer and keep anything clinical firmly with your staff.
Booking questions arrive at every hour across several channels. We answer the predictable ones instantly and pass real booking changes to your team.
Orders and delivery notes arrive as PDFs and photographs. We extract, validate and file them, and keep customers updated without manual checking.
The six above are simply where we have done the most work. Underneath, almost every small business has the same four problems: enquiries that go cold, questions that repeat, documents that need retyping, and follow-ups that depend on memory.
If your work involves any of those, the approach transfers. The audit tells us whether it is worth doing in your specific case.
Someone contacts you while the team is busy, and by the next morning they have already chosen a competitor.
A small set of questions makes up most of the inbox, answered manually and slightly differently each time.
Data is copied from a PDF or an email into a spreadsheet or system, slowly and with occasional mistakes.
The second and third contact - where most of the revenue is - happens only when somebody remembers.
We begin with the sector template rather than a blank page, which removes most of the guesswork about what matters.
Half of any template is irrelevant to any given business. Removing it is as important as adding to it.
The template describes the workflow. Your existing systems determine how it is actually built.
We run it against your real historical work before it touches anything live.
We do not publish fixed price lists. Every automation is scoped around your tools, your volumes and your team size, so each quote is prepared individually after we understand the process.
Answer common questions instantly, route the rest to the right person, and stop losing messages between inbox, chat and social.
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React to every enquiry within minutes, keep following up until someone replies, and stop losing deals to a forgotten inbox.
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Sort, summarise and draft the inbox automatically, and send the routine messages your business owes people without anyone typing them.
Explore this serviceSend us a short description of how the work is handled today. We will map it, show you what can be automated safely, and tell you what it would take to run it.
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